Knowledge Base

PC MMTA: Err Msg: Ring3 TRAP NET0140: A Timeout Occurred...

Article ID: 117426

Article Last Modified on 10/30/2006

Microsoft Mail for PC Networks 3.2

This article was previously published under Q117426

SYMPTOMS

While transferring mail on a Novell NetWare version 3.x network, the Microsoft Mail multitasking message transfer agent (MMTA) may report the following error:

Ring3 TRAP NET0140: A timeout occurred while accessing...

The mail administrator must restart the MMTA to have mail transfer resume.

CAUSE

If the network experiences any problems and the server the MMTA is actively working on becomes disconnected, the OS/2 NetWare requester times out on this action and returns a time-out error to the MMTA. The MMTA then returns a ring 3 trap error.

STATUS

Microsoft has confirmed this to be a problem in versions 3.2.7 and earlier of the Microsoft Multitasking Message Transfer Agent (MMTA). This problem has been fixed in versions 3.2.9 and later.

This update can only be received by calling Microsoft Mail Product Support and requesting the Application Note WA0975 "PC MMTA: WA0975: EXTERNAL.EXE Version 3.2.7 Update."

Additional query words: 3.20

Keywords: KB117426