Q117548

• Microsoft Office for Windows, version 4.3

SYMPTOMS

If you run a workstation installation of Microsoft Office, and you then run the Setup program again from the network server, and you choose the Reinstall installation option, the Microsoft Excel icon is removed from the Microsoft Office group in Program Manager. This behavior may also occur when you choose the Add/Remove installation option.

Additionally, if the Microsoft Excel icon is missing from the Microsoft Office group in Program Manager, (after it was initially installed during a workstation installation of Microsoft Office), it is not restored when you run the Setup program again from the network server, and choose the Reinstall, or the Add/Remove installation option.

Note that the Reinstall installation option is designed to repeat your last installation, restoring missing files and settings.

WORKAROUND

To restore your Microsoft Excel icon in the Microsoft Office group in Program Manager, do the following:

1. Select the Microsoft Office group in Program Manager.



2. From the File menu, choose New.



3. Under New, select the Program Item option, and choose OK.



4. In the Program Item Properties dialog box, choose the Browse button. From the File Name list, select the file EXCEL.EXE that is located on the network server. Choose OK.



5. In the Program Item Properties dialog box, choose OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 5.00 maintenance

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