Knowledge Base

Word for Windows in Office 4.2 May Not Display Correctly

Article ID: 118771

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q118771

SYMPTOMS

After you install Microsoft Office version 4.2 from Windows NT Advanced Server version 3.1 to a Windows NT workstation with the Workstation Setup option, the output of fonts and dialog boxes for Word for Windows version 6.0 may appear incorrectly. For example, Word for Windows may not display any fonts, and dialog boxes may exceed the boundaries of the screen. The output of other applications in Microsoft Office display correctly.

WORKAROUND

A temporary workaround for this problem is to delete the current user profile. However, this behavior may occur again after a short period of time.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in Windows NT version 3.5.

Additional query words: prodnt

Keywords: kbinterop KB118771


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