Knowledge Base

Err Msg During Backup: Fatal Error on Drive 1

Article ID: 118772

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q118772

SYMPTOMS

When you use the Windows NT Backup program with an Exabyte EXB-8200 tape backup device on an IBM SCSI controller, the backup process may stop and the following error message may appear:
Fatal error on drive 1

CAUSE

This problem occurs with earlier versions of IBM SCSI BIOS.

RESOLUTION

Upgrade the IBM SCSI controller BIOS to the revision dated 1992 or later. For additional information, call IBM Technical Support at (800) 772-2227.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kbhardware KB118772