Knowledge Base

PC DB: How to Reset the MODEM.GLB File

Article ID: 118855

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q118855

SUMMARY

The MODEM.GLB file is used by the Microsoft Mail for PC Networks message transfer agent, EXTERNAL.EXE, and contains the local serial port information for the postoffice. When corruption in the MODEM.GLB file is suspected, the file should be reset with the Mail Administrator program (ADMIN.EXE).

MORE INFORMATION

If the MODEM.GLB file becomes corrupt, EXTERNAL.EXE may have difficulty initializing and controlling the modem when transferring mail via asynchronous communications. To reset the MODEM.GLB file:

  1. Locate MODEM.GLB in the GLB subdirectory of MAILDATA and rename it to MODEMGLB.SAV.
  2. Start ADMIN.EXE and select Config, Serial to set the appropriate baud rate, dialing mode, and COM port for the local modem. Exiting this screen will create another MODEM.GLB file in the GLB subdirectory.
NOTE: Choosing the Serial command from the Config menu in ADMIN.EXE allows the administrator to define the parameters that control data communications with postoffices on external networks and Microsoft Mail Remote for Windows users. These settings determine how the local modem and serial port will be initialized by EXTERNAL.EXE.

The functions available under the Serial command are:

Baud Rate

Choose the baud rate or transmission speed for the COM port utilized by the local modem. The default baud rate is 1200 baud.

Mode

Choose the telephone dialing mode that the local modem is using. Normally the dialing mode will be touch tone.

COM Port

Choose the communication port to which the local modem is connected. The default is COM1.

When you have finished setting the serial parameters, press ESC to return to the Config menu.

Additional query words: 2.10 3.00 3.20

Keywords: KB118855


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