Article ID: 118888
Article Last Modified on 10/30/2006
Microsoft EXTERNAL.EXE Problem Report Form
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Version of Microsoft Mail: 2.1c 2.1d 2.1e
3.0 3.0a 3.0b
3.2
Version of EXTERNAL.EXE:__________________________
NOTE: The version number will be displayed while EXTERNAL.EXE runs.
Number of Postoffices in Use:_________________
Network Operating System:_____________________
EXTERNAL.EXE Machine
Manufacturer:_______________ Processor:___________
RAM Size:___________ Operating System:_________
Operating System Version:___________
Available Memory:__________
Where does EXTERNAL.EXE reside? on the server local
Are you using: Direct drives Dynamic drives Both
If asynchronous transfer:
Modem Manufacturer:______________ Modem Model:___________
Modem Script:____________ Script Size & Date:_______________
Is a full nine-pin cable being used? yes no
Is XON/XOFF turned off? yes no
Is RTS/CTS turned on? yes no
Is data compression turned off? yes no
Is error correction turned off? yes no
Are the modems on each side identical? yes no
List the command-line options used or EXTERNAL.INI file options used:
Problem Description:
Additional query words: 2.10 3.00 3.20 3.50 External Mail program fcc
Keywords: KB118888