KB119017 - PC DirSync: Err Msg: Possible Database Corruption Detected...

Article ID: 119017

Article Last Modified on 10/30/2006

Microsoft Mail for PC Networks 3.2
Microsoft Mail for PC Networks 3.5

This article was previously published under Q119017

SYMPTOMS

During the T1 phase of automatic directory synchronization (Dir-Sync), or when you manually run the requestor transmit process REQMAIN -T, the following error messages may be displayed in the DIRSYNC.LOG file:

Status Microsoft (R) Mail DirSync Requestor V3.2
Warning[ 2] Error opening file: REQTRANS
Fatal [ 40] Possible database corruption detected: REQTRANS
Warning[152] Failure to transmit requestor updates
Status Requestor process failed.

CAUSE

This error occurs when the REQTRANS.GLB transaction file is missing from the GLB subdirectory on the postoffice.

RESOLUTION

You can create a zero-byte REQTRANS.GLB file; however, this is not a complete resolution to this problem. The resolution depends on whether the postoffice is a Dir-Sync server postoffice or a requestor postoffice. For additional information, please see the following article in the Microsoft Knowledge Base:

119014 How to Recover from Missing REQTRANS.GLB File

MORE INFORMATION

Other Symptoms Associated with a Missing REQTRANS.GLB File

With REQTRANS.GLB missing from the GLB subdirectory on the postoffice, if you try to add a user via the Mail Administrator program by selecting Local- Admin, Create, the following error message will result:

Notice 40-Error in sending updated users and groups

Also, if you try to use the IMPORT utility (IMPORT.EXE) to add a user while REQTRANS.GLB is missing, the following error message results:

Warning[ 2] Error opening file: REQTRANS

When you run the Mail Administrator program and select Config, Dir-Sync, Requestor, Export with REQTRANS.GLB missing, NO error message will be displayed and the transactions will not be placed in the transaction file. The REQCONF.GLB file is modified and will reflect this date as the last export date, even through the export was not successful.

Additional query words: 3.20 3.50

Keywords: KB119017