Knowledge Base

AWFAX: CAS Modem Receives Fax with Jagged Print

Article ID: 119208

Article Last Modified on 12/12/1999

APPLIES TO

This article was previously published under Q119208

SYMPTOMS

A Standard Image Quality fax sent to a system with Microsoft At Work PC Fax running on a CAS modem is rendered in Fine Image Quality. Because the Standard Image Quality fax is received and rendered to Fine Image Quality, the text is jagged.

WORKAROUND

To work around this problem, send faxes to CAS modems using Fine Image Quality.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.11 resolution 1728x2200 default fax options rough quality poor text font print printing

Keywords: KB119208


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