Knowledge Base

PROFS: Host Access INSTALL Failure with CLRSCRN Module

Article ID: 119306

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q119306

SYMPTOMS

The Microsoft Mail Gateway to PROFS/OfficeVision host access component Install program may generate an IBM operation exception error similar to this:
INSTALL
DMSACC7241 193 replaces F(193)
DMSITP141T Operation exception occurred at 0000E0F0 in routine CLRSCRN
CMS

CAUSE

The Install program did not pick up the CLRSCRN module on the system disks.

RESOLUTION

If the host access VM ID has the CLRSCRN module on the disks and it merely is not being picked up, rename CLRSCRN MODULE F to CLRSCRN BACKUP F. The Install program will now be able to pick it up.

Additional query words: 3.20 kberrmsg

Keywords: KB119306


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