Knowledge Base

PC WSPlus: Standalone Install Login Name Shouldn't Have Spaces

Article ID: 119828

Article Last Modified on 8/16/2005


APPLIES TO


This article was previously published under Q119828
1.00 1.00a WINDOWS kbother

SYMPTOMS

When you install Microsoft Schedule+ for Windows independently of a Microsoft Mail for PC Networks postoffice, if you enter spaces as part of the user name in the login name field of the Sign In dialog box, you will receive error messages and functionality limitations when you choose various menu options in Schedule+.

CAUSE

This problem occurs because the <username>.CAL file contains a space in the filename.

RESOLUTION

Delete or rename the <username>.CAL file, then modify the MSMAIL.INI and SCHDPLUS.INI files to replace any references to the login name containing spaces with a login name with no spaces.

MORE INFORMATION

When you install Schedule+ as a standalone application, you run the Setup program from disk 2. When you start Schedule+ for the first time, Schedule+ searches for a logon=<username> statement under the [Microsoft Mail] section of the MSMAIL.INI file. Because Mail is not installed, the following dialog box appears:
STOP: Mail could not connect to your Mail server. The Mail server path in your MSMAIL.INI is missing or invalid. (Choice: OK)
The next dialog box is:
STOP: Would you like to work offline? (Choice: OK, Cancel)
NOTE: You can avoid seeing the above dialog boxes the next time you start Schedule+ by adding "StartUpOffline=1" (without the quotation marks) to the SCHDPLUS.INI file.

If you choose OK, the Sign In dialog box appears and prompts for a name and password. If you enter your name with spaces (for example, John Doe), and then enter a password (or leave it blank), a data file named JOHN DOE.CAL is created. Additionally, an MSMAIL.INI file is created with a "logon=John Doe" statement in the [Microsoft Mail] section.

If you then try to use the Export Appointments or Create Archive features under the File menu, you will receive the following error message:
There is not enough memory to display this dialogue box. Please close some windows and try again.
Because you cannot export the data in the CAL file, there is no way to transfer this data into a new CAL file. You must delete or rename the <username>.CAL file and modify the MSMAIL.INI and SCHDPLUS.INI files to remove any references to the old login name containing spaces.

Additional query words: schedule plus 1.00 1.0a

Keywords: KB119828