Q119908

• Microsoft Office for Windows, versions 4.0, 4.2, 4.3

SYMPTOMS

In the Microsoft Office Setup program, when you choose the Change Directory button in the dialog box that contains the installation types, such as Typical, Complete/Custom, and Laptop (Minimum), the new directory that you enter in the Change Directory box is ignored. Instead, the Microsoft Office applications are installed to the directories that you chose in the previous Setup dialog boxes.

CAUSE

This behavior occurs because the Change Directory button in the Setup dialog box that contains the buttons for the installation types is ignored. At this point in the Setup program, you have already chosen a directory to install each of the Microsoft Office applications, such as the Microsoft Office Manager and Microsoft Excel.

Note that when you use this Change Directory button, the directory name that you entered appears under Directory in the installation options dialog box, however, the new directory is not used.

WORKAROUNDS

To change the directory to which you install one of the Microsoft Office applications, when the installation options dialog box is displayed in the Setup program, do either of the following:

• Choose the Custom/Complete installation type button. The dialog box that appears allows you to select only the components that you want to install, and also to change the directory to which the Microsoft Office applications are installed.


-or-


• Exit the Setup program, and run Setup again. You can then choose the location that the individual Microsoft Office applications are installed to before the dialog box that displays the different installation types appears.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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