Knowledge Base

ProComm Plus 2.0 for Windows Fax Services

PSS ID Number: 119920

Article Last Modified on 11/3/2003


The information in this article applies to:


This article was previously published under Q119920

SUMMARY

If you install DataStorm Technologies ProComm Plus for Windows version 2.0 on Windows NT, the following error message may appear:
The virtual driver file DTASK.386 is not loaded!

Fax send and receive services will be unavailable under enhanced-mode Windows. Add the line 'device=DSTASK.386' to the [386Enh] section of your SYSTEM.INI.


A message may also appear on the status bar of ProComm Plus for Windows stating "Fax cannot open requested port" or errors about the fax service failing if you try to use any of the services provided for fax support.

Other services of this product, including the typical communication-related functions, work fine.

MORE INFORMATION

Windows NT does not support virtual device drivers that are supported under Windows version 3.1 and Windows for Workgroups. These drivers have the .386 extension and run in enhanced mode in Windows 3.1 and Windows for Workgroups. For more information, contact the DataStorm BBS at (314) 875-0503 or call DataStorm Technical Support at (314) 875-0530.

ProComm Plus for Windows is manufactured by DataStorm Technologies, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: wfw wfwg prodnt 3.50

Keywords: KB119920
Technology: kbWinNT350search kbWinNTS350 kbWinNTS350search kbWinNTsearch kbWinNTSsearch kbWinNTW350 kbWinNTW350search kbWinNTWsearch