Knowledge Base

HP NetServer Cannot Convert FAT To NTFS on Large Disks

Article ID: 120020

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q120020

SYMPTOMS

The Hewlett Packard NetServer with the onboard dual channel disk array controller (based on Mylex 55069-C, HP part number SC3609A) may have a problem converting a FAT partition to NTFS if the hard drive is larger than 1 GB and you are using an older HP SCSI driver.

CAUSE

While the computer is on the latest Windows NT hardware compatibility list, the SCSI controller is not, although HP is shipping out Windows NT drivers with the machine to support it. Windows NT may not even boot on a computer with an older driver.

RESOLUTION

Hewlett Packard has confirmed that there is a problem with the original driver, and recommends upgrading to the latest drivers. Contact HP technical support at (208) 323-2551 and request files HPDA1.ZIP or HPDA2.ZIP, or ask for the latest file names.

The product included here is manufactured by Hewlett Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.10

Keywords: KB120020