Knowledge Base

Setup Appears to Hang After You Remove Windows Components

Article ID: 120521

Article Last Modified on 11/4/1999


APPLIES TO


This article was previously published under Q120521

SYMPTOMS

When you remove Windows components using the Windows Setup program, the Windows Setup screen shifts to the background after you remove the component. When you try to bring Windows Setup to the foreground or double- click the Windows Setup icon in Task Manager, Windows appears to stop responding (hang). Windows Setup may not return control from several minutes.

NOTES:
  • This behavior does not occur when you are reinstalling Windows components.
  • The screen savers or wallpapers that you selected to remove are indeed removed from the hard disk.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.11 wall paper screen savers wallpaper hung frozen

Keywords: KB120521