Knowledge Base

Greyed Out Connect To Printer Option in Print Manager

Article ID: 121232

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q121232
3.10 3.50
WINDOWS
kbprint kbnetwork

SYMPTOMS

A user account can have permissions to connect to network printers via Print Manager. However, Print Manager may be missing the "Connect To" icon, and the "Connect to Printer" option under the Printer menu may be unavailable. Therefore, the user can only connect to a network printer via the MS-DOS command prompt.

RESOLUTION

To correct this problem:

  1. Start User Profile Editor.
  2. Enable the option to allow Print Manager connections to printers.


Additional query words: prodnt 3.10

Keywords: KB121232