Knowledge Base

CTRL Key Does Not Work in Windows or Windows for Workgroups

Article ID: 121350

Article Last Modified on 12/5/2003

Microsoft Windows 3.1 Standard Edition
Microsoft Windows 3.11 Standard Edition
Microsoft Windows for Workgroups 3.1
Microsoft Windows for Workgroups 3.11

This article was previously published under Q121350

SYMPTOMS

Commands that use the CTRL key (for example, CTRL+F4 or CTRL+HOME) do not work.

CAUSE

This problem can occur when Windows is using the KEYBOARD.DRV and *VKD drivers and the keyboard driver selected in Windows Setup differs from the type in use. (For example, Setup displays "All AT type keyboards [84--86 keys]" when the keyboard in use is actually a 101-key keyboard.)

RESOLUTION

Change the keyboard driver in Windows Setup to match the type of keyboard in use. Most keyboards with 12 function keys use the "Enhanced 101- or 102- key U.S. and Non-U.S. keyboards" driver.

REFERENCES

"Windows for Workgroups Resource Kit," page 6-57 through 6-62.

Additional query words: 3.10 control

Keywords: KB121350