KB121399 - OFF: Information About Troubleshooting Notes/FX Issues

Article ID: 121399

Article Last Modified on 7/19/2007

Microsoft Office 4.2c
Microsoft Office 95 Standard Edition
Microsoft Office 97 Standard Edition
Microsoft Excel 97 Standard Edition
Microsoft Excel 95 Standard Edition
Microsoft Excel 5.0c
Microsoft PowerPoint 95 Standard Edition
Microsoft PowerPoint 4.0c
Microsoft Word 97 Standard Edition
Microsoft Word 95 Standard Edition
Microsoft Word 6.0c

This article was previously published under Q121399

SUMMARY

The Microsoft applications listed at the beginning of this article support Lotus Notes Field Exchange (FX). The following information discusses how to troubleshoot problems using Lotus Notes/FX.

MORE INFORMATION

The Lotus Notes/FX support in the applications listed above allows you to use one of these applications to write to fields in a Lotus Notes databases.

The Lotus Notes/FX capability allows for some bidirectional exchange, but is limited to certain fields in certain applications, such as moving author, title, and subject matter of a Microsoft Word memo into a Notes document.

Check Help File

Use the specific steps given in the individual program's Help file to troubleshoot the problem first.

For more information about Using Microsoft Excel, Microsoft Word, or Microsoft PowerPoint With Lotus Notes Field Exchange, click the Search button in Help in the specific application and type:

Lotus Notes

Use Different Application, File, Database

Try the same basic steps you are attempting with another Microsoft Office application. For example, if you are attempting to embed a Microsoft Excel object in Lotus Notes, try embedding a Microsoft Excel object in Microsoft Word.
Try the same basic steps using a new document. For example, if you are attempting to use a defined name in a Microsoft Excel worksheet as a Lotus Notes field, try the same steps using another worksheet.
Try the same basic steps using a new Lotus Notes form.

System Specific Settings to Check

Make sure that the proper settings are present in the WIN.INI file. Specifically, make sure that the path information in the [embedding] section is correct.

Make sure that the information in the REG.DAT file is correct and not damaged.

For additional information about the REG.DAT file, please see the following article(s) in the Microsoft Knowledge Base:
80393 How to Rebuild the Default Windows REG.DAT File
Make sure that the Microsoft Office applications that you are using are the correct versions, that is, Microsoft PowerPoint version 4.0c, Microsoft Excel version 5.0c, and Microsoft Word version 6.0c.

The Lotus Notes products included here are manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 4.00c 4.20c 5.00c 6.00c 8.00 97 diagnosing 3rdparty f/x

Keywords: KB121399