PC WSPlus: Standard Response Buttons Unavailable
Article ID: 121797
Article Last Modified on 8/16/2005
APPLIES TO
- Microsoft Schedule+ 1.0 Standard Edition
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
This article was previously published under Q121797
SYMPTOMS
If a meeting request is received and the header of the message is
incomplete or is missing, any or all of the standard response buttons
listed in the [Custom Messages] section of the MSMAIL.INI file may not be
complete.
CAUSE
When Schedule+ version 1.0 is installed, it writes the following lines into
the [Custom Messages] section of the MSMAIL.INI:
IPM.Microsoft Schedule.MtgReq=3.0 ;;;;SchedMsg.DLL;;1111100000000000;;;;
IPM.Microsoft Schedule.MtgRespP=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
IPM.Microsoft Schedule.MtgRespN=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
IPM.Microsoft Schedule.MtgRespA=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
IPM.Microsoft Schedule.MtgCncl=3.0 ;;;;SchedMsg.DLL;;1100100000000000;;;;
If these lines are not in the recipient's MSMAIL.INI file, the header
information and the buttons will not be available. If the lines are in the
MSMAIL.INI file and are later removed, any undeleted meeting request
messages will still be present and uncorrupted, but the header information
and buttons will be unavailable.
RESOLUTION
Check the MSMAIL.INI file on the recipient's computer. If the above lines
are missing, add them to the MSMAIL.INI file. If this is unsuccessful, it
is possible that the SCHEDMSG.DLL file in the Windows subdirectory has been
corrupted.
Additional query words: schedule plus 1.00
Keywords: KB121797