PC Win: MS Word Attachments Open Multiple Copies of Program
Article ID: 121799
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
This article was previously published under Q121799
SYMPTOMS
When you open Mail attachments using Microsoft Word version 6.0 for
Windows, Word may open multiple instances of itself. This behavior can
potentially create resource problems in Microsoft Windows.
CAUSE
Microsoft Word 6.0 for Windows normally allows for multiple documents to be
open in one instance of the program. For this to occur, the documents must
be opened from within the active Microsoft Word for Windows session. When
documents are associated with the executable file (WINWORD.EXE), Word for
Windows does not determine whether an instance of the program is running;
it just opens an instance of the program executable file for that
particular document. Subsequently opening other documents attached to Mail
messages will result in additional instances of the program being started.
This behavior is the way Microsoft Word for Windows is designed to handle
opening separate document files directly; it is not caused by the Microsoft
Mail for PC Networks Windows client.
RESOLUTION
You can avoid this problem by associating a .DOC file with "Microsoft Word
6.0 Document" rather than with WINWORD.EXE.
Additional query words: 3.00 3.00b 3.20 3.20a Word multiple documents
Keywords: KB121799