OFF: "Could Not Read From File..." Running Maintenance Mode Setup |
Q121802
When you run the Setup program in maintenance mode for one of the applications listed above, the Setup program fails to remove or add the requested item, and you may receive the following error message:
Note that the error message that you receive may contain a different filename such as:Could not read from the file named a:\word2.cab
Word2.cab cannot be decompressed and may be corrupted
Could not read from the file named b:\msoff13.cab
-or-
Alternate error messages include:Could not read from the file named c:\msoffice\clipart\off42art.thm
Unable to read from disk - retry
The compressed file b:\msoff13.cab cannot be decompressed and may be corrupted.
This behavior occurs when you run Setup from the hard disk drive, either by
choosing Office Setup And Uninstall from the Microsoft Office Manager (MOM)
toolbar or by double-clicking the Setup icon in Program Manager, or by
double-clicking the SETUP.EXE file in the applications Setup directory.
This problem occurs because the Setup program cannot read the distribution
media format (DMF) disks when you run Setup in maintenance mode from the
hard drive. The problem is that Setup either loads the DMF enabling code,
or doesn't load this code based on whether the source drive, or the drive
from which you run Setup is removable media or not. When you run Setup in
maintenance mode from your hard drive, the DMF enabling code never gets
loaded, and Setup cannot read the DMF disk.
To work around this problem, run Setup from Disk 1 of your Setup disks. As
long as the setup table file (SETUP.STF) is registered correctly in the [MS
Setup (ACME) Table Files] section of your WIN.INI file, the maintenance
mode of Setup runs fine and the DMF enabling code is loaded properly.
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
Q124970 Troubleshooting DMF Issues
Additional query words: 1.00 4.20c 4.30c 5.00c 6.00c
Keywords : kbsetup
Issue type :
Technology : kbWordSearch kbOfficeSearch kbExcelSearch kbPowerPtSearch kbZNotKeyword2 kbOffice95Search kbOffice95 kbZNotKeyword3 kbExcel500c kbOffice430c kbOffice420c kbPowerPt400c kbWord600c kbSetupSearch
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Last Reviewed: June 1, 2001 © 2001 Microsoft Corporation. All rights reserved. Terms of Use. |