Knowledge Base

Money: 14-Digit Limit for Pay On-Line Account Numbers

Article ID: 121900

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q121900

SYMPTOMS

When you try to enter an account number that contains more than 14 digits for a Pay On-Line or Online Bill Payment Account, you receive one of the following error messages:

Money 99 and Later

Please enter your account number at this bank.

Money 98

Please enter your 14 digit account number at this bank.

Money 4.0 and 5.0

Please enter your 1 to 14 digit account number at this bank.

Money 3.0

Account Number for accounts enabled for Pay On-Line can be no longer than 14 digits. Please enter a shorter number or Contact Pay On-Line Customer Support for more information.

Money 2000 or later

The account number you have entered is too long.

CAUSE

This behavior is by design.

MORE INFORMATION

Even though you can type up to 22 digits, Money will not accept more than 14 digits. This is because the online banking provider is requiring a Checking account for Online Bill Payment. You cannot use a Credit Card account for Online Bill Payment.

NOTE: While Online Bill Payment Account numbers are limited to 14 digits, Payee account numbers can be larger. For example, when you pay your credit card bill using an Electronic Payment (Epay), the Payee account number can be entered as 16 digits.

Additional query words: w_money on-line isc fourteen sixteen limitation money97 money98 money99 money2000 dolly money2001 money2002 money2003

Keywords: kberrmsg kbonline kbprb KB121900