Knowledge Base

Works Field Does Not Merge Properly in Label or Envelope

Article ID: 121904

Article Last Modified on 9/25/2003


APPLIES TO


This article was previously published under Q121904

SYMPTOMS

Envelopes and mailing labels will not print properly if the merge section above the page break does not end with a paragraph mark (for example, it ends in an end-of-line mark or no mark at all). The last field will not merge properly, and will print the field name instead of the data.

RESOLUTION

To correct this situation, replace the end-of-line mark with a paragraph mark (carriage return).

MORE INFORMATION

To see the end-of-line mark, choose All Characters from the View menu. An end-of-line mark looks like a crooked arrow. The paragraph mark looks like a backwards P. A paragraph mark is inserted by pressing the ENTER key. An end-of-line mark is inserted by pressing SHIFT+ENTER.

This behavior does not occur when printing form letters.

NOTE: In addition to the above problem, replacing the paragraph mark with an end-of-line mark on an envelope removes the indent, causing the mailing address to return to the left margin.

Additional query words: character print preview chevrons hard soft return last label envelope w_works database fields display

Keywords: KB121904