Knowledge Base

Err Msg: Unable to Locate Mass Storage Device

Article ID: 122133

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q122133
3.50
WINDOWS
kb3rdparty kberrmsg

SYMPTOMS

When you install Windows NT version 3.5 with a Mylex DAC960 SCSI adapter, the following message may appear when you run Setup:
Unable to locate mass storage device.

RESOLUTION

An updated driver for the Mylex DAC960 SCSI adapter is available on the Mylex BBS at (510) 796-5144. The file to download is 13NT5300.EXE, which is a self-extracting file. To properly extract files, use the -d option. For more information, call Mylex Technical Support at (510) 796-6100, extension 700.

The Mylex product discussed here is manufactured by Mylex Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt find detect

Keywords: KB122133