NEC CDR-500 and CDR-600 May Require Firmware Upgrade
Article ID: 122319
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q122319
3.50
WINDOWS
kb3rdparty
SYMPTOMS
When you install or access an NEC CDR-500 (3Xi) or NEC CDR-600 (3Xe) CD-ROM
in Windows NT version 3.5, problems may occur.
CAUSE
Problems may occur if the NEC SCSI CD-ROM is configured as a SCSI-2 device.
RESOLUTION
To correct this problem, do one of the following:
- Configure the NEC SCSI CD-ROM as a SCSI-1 device.
-or-
- Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Contact NEC Technical Support for version 2.5 or later of the CD-ROM
firmware to make it work as a SCSI-2 device. The number for NEC
Technical Support is (800) 632-4525.
The NEC products discussed here are manufactured by NEC Technologies, Inc.,
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding these products' performance or reliability.
Additional query words: prodnt 3rdparty
Keywords: KB122319