Knowledge Base

Problems with Client PCMWIN16 and Mandatory Jobs

Article ID: 122320

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q122320
1.00 1.10 WINDOWS kbnetwork kbbug1.00 kbbug1.10 kbbug1.20

SYMPTOMS

When the client PCMWIN16 pops up with multiple new pending jobs and one mandatory job, the program counts down and executes the mandatory job only and closes the window. The remaining pending jobs do not run until additional new jobs become pending.

WORKAROUND

To work around this problem, do one of the following:

  • Have the user log off and log on again.

    -or-

  • Go to the Systems Management Server Client program group and run the Package Command Manager icon to force PCM to refresh.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.


Additional query words: sms prodsms

Keywords: kbpcm KB122320


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