Err Msg: Hard Drive Partition... w/Quantum 540 MB IDE Drive
Article ID: 122381
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Server 3.5
This article was previously published under Q122381
SYMPTOMS
When you upgrade or install Windows NT version 3.5 on a Dell Dimension XPS
P60 PCI computer with a Quantum 540 megabyte (MB) IDE hard disk drive, the
following error message may appear:
Hard drive partition containing the free space selected for
installation is not accessible to the computer's startup program.
CAUSE
This problem occurs if the hard disk drive does not support Logical Block
Addressing (LBA) mode. LBA is supported on Quantum IDE hard disk drives
with the BIOS revision starting with the letters EC.
WORKAROUND
To correct this problem:
- Verify the BIOS revision of the hard disk drive starting with the
letters EC. Call Dell Technical Support at (800) 624-9896 for more
information.
- Back up all contents on the hard disk drive. Go to the system CMOS
configuration and change the hard disk drive information from AUTO to
1024 cylinders, 16 heads and 63 sectors.
- Repartition the hard disk drive.
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independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Additional query words: prodnt hd 3rdparty
Keywords: kb3rdparty KB122381