Knowledge Base

Closing a Folder Before Setup Is Complete Hangs Computer

Article ID: 122497

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q122497

SYMPTOMS

When you are installing a software package, the computer stops responding (hangs).

CAUSE

Near the end of the installation process, most programs create a folder and icons. At times, this folder may be visible on the screen before the setup program is complete. If you close this folder before setup finishes, the system may hang.

RESOLUTION

To avoid this problem, do not close the folder before the installation is complete.

Additional query words: 3rdparty hung locks locked up freezes frozen crashes

Keywords: KB122497