Knowledge Base

PC Win: Excel 5.0 Attachments Fail to Open

Article ID: 122580

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q122580

SYMPTOMS

When you try to open a Microsoft Excel attachment from a Microsoft Mail for PC Networks Windows client, Excel starts but the file attachment is not loaded. The only menu options available are File and Help.

CAUSE

This behavior occurs if you have checked the Ignore Other Applications option in Excel. This option allows Excel to start, but tells Excel to ignore all parameters passed to it, including filenames. When Microsoft Mail opens an Excel attachment, it sends the command to start Excel and passes the attachment filename as a parameter.

RESOLUTION

You can open the file in Excel by choosing Open from the File menu.

MORE INFORMATION

To check or uncheck the Ignore Other Applications option, perform the following steps:
  1. Start Excel.
  2. From the Tools menu, choose Options.
  3. Select the General tab.
  4. Check or uncheck the Ignore Other Applications box.

Additional query words: 3.00 3.00b 3.20 3.20a

Keywords: KB122580


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