Knowledge Base

PC Win: Unexpected Cursor Movement When Using Arrow Keys

Article ID: 122759

Article Last Modified on 10/30/2006

Microsoft Mail Client 3.2

This article was previously published under Q122759

SYMPTOMS

Using the keyboard arrow keys in conjunction with the page down key to scroll through a message in version 3.2 of Microsoft Mail for Windows causes the cursor to be placed at the last line of the message. This is not the expected results.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

Start to scroll by using the down arrow key.
Place the cursor one line past the end of the screen.
Press the page down key, then the up arrow key.

Instead of performing the desired cursor movement, the cursor will be placed at the last line of the message.

Additional query words: 3.20

Keywords: KB122759