SMS Err Msg: PowerPoint Could Not Locate or Start the Quick....
Article ID: 122989
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.0 Standard Edition
- Microsoft Systems Management Server 1.1 Standard Edition
This article was previously published under Q122989
SYMPTOMS
When you start a shared version of Microsoft PowerPoint Quick Viewer, the
following error message appears:
PowerPoint could not locate or start the Quick Preview. It can be
installed using PowerPoint Setup.
When you attempt to start PowerPoint Quick Viewer a second time, the
application runs fine.
CAUSE
This problem is caused by a communication failure between AppStart and
Quick Preview in correctly distinguishing a busy condition from a failure
to launch the application.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: sms prodsms
Keywords: kbarttypeinf kbnetwork KB122989