Knowledge Base

IDE E-Z Raid-1 Driver Doesn't Load; Uses Real-Mode Drivers

Article ID: 123078

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q123078

SYMPTOMS

When you check the status of your hard disk controller in Device Manager, you may see a red circle with a slash mark through it to the left of the controller. In addition, the Animated Cursors may be disabled. (To locate Device Manager, double-click the System icon in Control Panel and then click the Device Manager tab.)

CAUSE

These problems occur when you have an E-Z Raid-1 controller card installed. The E-Z Raid-1 controller card comes with Win32 drivers for Windows 3.1. The Windows 95 drivers are incompatible with this card, forcing paging to take place through real mode.

RESOLUTION

To correct these problems, run the setup program for the E-Z Raid controller card (from the original disk), and install the Windows 3.1 drivers.

MORE INFORMATION

After you install the E-Z Raid drivers and restart Windows 95, you receive an error message that reads "Device conflict. Drivers detected that conflict with the generic ESDI controller. This device will be disabled." You do not receive this error message the next time you start Windows 95. The drivers added by the E-Z Raid setup program are TRMINT13.386 and WDCTRL32.386

Additional query words: 3rdparty wdctrl int13

Keywords: KB123078