Knowledge Base

PC Win: Old MMF File Not Deleted from Server

Article ID: 123321

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q123321

SYMPTOMS

When moving the mail message file (MMF) from the server to the local hard disk. The following error message is displayed:
Your message file was moved successfully, but the old file was not deleted.

CAUSE

The network user does not have erase or delete rights to the MMF subdirectory of the mail database. The file will be moved, but the old MMF file will still reside in the MMF subdirectory of the mail database.

RESOLUTION

Grant erase to the network user via the necessary utilities in the network operating system.

Additional query words: 3.00

Keywords: KB123321


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