Knowledge Base

RASPHONE.HLP Err Msg: Help Is Not Available for this Request

Article ID: 123428

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q123428
3.50
WINDOWS
kbui kberrmsg kbbug3.50

SYMPTOMS

In the Remote Access Help file (RASPHONE.HLP), when you select the "Getting Started" topic under "Using Remote Access as Client", the following error message appears:
Help is not available for this request.
Choosing OK returns the same error message. Choosing OK for the second time removes the error message.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt ras

Keywords: KB123428


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