Knowledge Base

SMTP: Err Msg: Can Not Use Indirect Postoffice to Forward Mail

Article ID: 123825

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q123825

SYMPTOMS

You may receive the following error when you install the Microsoft Mail Gateway for SMTP Access:
Can not use indirect postoffice to forward mail

CAUSE

This error occurs if you try to assign an indirect postoffice to be the gateway postoffice during the installation process.

RESOLUTION

Use the following steps to ensure that the gateway postoffice is direct to the local postoffice:
  1. Stop the installation procedure.
  2. Start the Administrator program (ADMIN.EXE).
  3. Select External, Admin-Modify to modify the relationship to the gateway postoffice.
  4. Quit ADMIN.EXE.
  5. Install the Access component.

MORE INFORMATION

The network and postoffice name you specify during the access component installation does not have to be the gateway postoffice name. It could be a forwarding postoffice, which has a direct relationship to the gateway postoffice. You can make a chain of direct relationships to the gateway postoffice.

Additional query words: access install

Keywords: KB123825


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