OFF: Options Unavailable in Maintenance Mode Install
Article ID: 123844
Article Last Modified on 8/16/2005
APPLIES TO
- Microsoft Office 4.2 Standard Edition
- Microsoft Office 4.3 Standard Edition
- Microsoft Office 95 Standard Edition
- Microsoft Excel 5.0c
- Microsoft PowerPoint 4.0a
- Microsoft PowerPoint 4.0c
- Microsoft Word 6.0a
- Microsoft Word 6.0c
This article was previously published under Q123844
SYMPTOMS
When you run the Setup program in maintenance mode for any of the
applications listed above, and you attempt to remove one of the
application's components, if the check box for the item that you want to
remove is cleared (it does not contain an "x") you will be unable to remove
the item.
CAUSE
This behavior occurs if you have installed the component using an earlier
version of the application's Setup program. For example, if you perform a
complete installation of Microsoft Office version 4.0, and you later run
the Microsoft Office version 4.2 Setup program, but you choose NOT to
install Microsoft Excel, you cannot run the Microsoft Office version 4.2
Setup program in maintenance mode to remove Microsoft Excel.
If the item that you want to remove was not installed using the version of
the application's Setup program that you are running, you cannot remove the
item because it is not present in the application's SETUP.STF file.
WORKAROUND
To work around this behavior, run the Setup program in maintenance mode,
select (check) the item that you eventually want to remove, and install it.
You can then run the Setup program in maintenance mode, and clear the check
box for the item to remove the item.
Additional query words: 1.00 1.10 4.00a 4.00c 5.00c 6.00a 6.00c unavailable cleared empty
Keywords: kbsetup KB123844