Knowledge Base

Error Updating PowerPoint 4.0 File Using CSNW/GSNW

Article ID: 123957

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.5
Microsoft Windows NT Server 3.5

This article was previously published under Q123957

SYMPTOMS

After you create and save a PowerPoint version 4.0 file to a NetWare server using the Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW), you may receive the following error message when you attempt to save changes to the file:

x:\<filename>.ppt
Sorry, the file or directory is write-protected.

CAUSE

This problem occurs when your system is using the new NetWare redirector (NWRDR.SYS) shipped with Windows NT version 3.5.

WORKAROUND

To work around the problem:

Copy the file from the NetWare server to your computer and save changes to the PowerPoint file.
Remove or rename the same file on the NetWare server and copy the updated PowerPoint file to the NetWare server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt Novell

Keywords: KB123957