Don't Delete Settings/Preferences Files When Troubleshooting

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The Registration Database file (and the PPC Registration Database file) stores information about how Microsoft Office and the Microsoft Office applications are configured for a specific computer. If you delete this file, then the Setup program for Microsoft Office, or one of the Microsoft Office applications is not able to perform certain maintenance operations.

The settings file for each of the Microsoft Office applications, such as Word Settings (6), contains information that is not restored if the file is not created by the installation process. For example, if you delete an application's settings file, and you then run the application, the settings file is created again. However, the new settings file does not contain all of the information that the file contained when you installed the application.

For example, if you remove the Registration Database file from the System:Preferences folder and then try to use Find File from the Office Manager, you may receive the following error message: In order to get the Find File feature to work after getting this error message, put the original Registration Database file back into the System:Preferences folder to replace the new one that is created.