Article ID: 124182
Article Last Modified on 10/3/2003
APPLIES TO
- Microsoft Fine Artist 1.0 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition
- Microsoft Fine Artist 1.1 Standard Edition
This article was previously published under Q124182
1.00 1.10 1.10a
WINDOWS
kb3rdparty kbprb kbfaq
SYMPTOMS
When you use the Vacuum Tool in Fine Artist, and you have installed
the MediaVision Pro Audio Spectrum Sound Card, the computer may stop
responding (hang). (For similar behavior in Creative Writer, see the More
Information section.)
RESOLUTION
Contact Media Vision for an updated driver:
Media Vision, Inc. (510) 770-9905
If you are using a Pro Audio Spectrum driver, but are unsure about which
version you are using, see your Windows printed documentation or online
Help for information about how to determine your driver in Windows.
MORE INFORMATION
The Vacuum Tool uses a cyclic sound, rather than a short sound,
which, when used in conjunction with the Pro Audio Spectrum Sound
Card and some versions of the Pro Audio sound driver, can cause the
computer to hang.
NOTE: If you experience this problem when using Creative Writer with a Sound Blaster 16 card, change the HDMA setting to DMA. You can do this by
using the SB Configuration icon found in the Sound Blaster 16 program
group. When you run this icon, it displays the DMA and HDMA settings.
Change the HDMA setting to DMA.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Keywords: kbinfo kbfaq KB124182