Knowledge Base

Error Changing User Password Using Postoffice Manager

Article ID: 124619

Article Last Modified on 12/5/2003

Microsoft Windows NT Workstation 3.5
Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.5
Microsoft Windows NT Server 3.51
Microsoft Mail Client 3.2

This article was previously published under Q124619

SYMPTOMS

When an administrator running Windows NT attempts to change a user password in a Microsoft Mail version 3.2 postoffice, the following error appears if the user is using Schedule+ and has forgotten his/her password:

That action could not be completed. Check that your postoffice has sufficient free disk space and that your network connection is active.

The problem does not occur if the user is not using Schedule+.

RESOLUTION

In Windows NT 3.5, upgrade to Windows NT 3.51 and apply Windows NT 3.51 Service Pack 4.

In Windows NT 3.51, apply Windows NT 3.51 Service Pack 4.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt msmail32.exe mail32 have

Keywords: KB124619