Microsoft Knowledge Base

Disk 2 Not Requested by PowerMac Setup

Last reviewed: August 4, 1997
Article ID: Q124633
The information in this article applies to:
  • Microsoft Word for the Macintosh, version 6.0

SUMMARY

The letter that accompanies the Word 6.0 for the Power Macintosh fulfillment disks incorrectly states that you will be prompted for Disk 2. Disk 2 is not included with the fulfillment disks and is not requested by the Installer.

In addition, other disks (such as Disk 13) may be skipped, depending on the type of installation you choose.

Disk 2 is skipped because it contains the Word program file written for Word 6.0 for the Macintosh.

This article contains the text of the cover letter in the "Contents" section below.

MORE INFORMATION

The original Word 6.0 for the Macintosh disk set contains 10 disks: Disks 1 through 10. The Word for the Power Macintosh fulfillment disk set contains 7 disks: Disk 1 and Disks 11 through 16. Disk 1 of the Word for the Power Macintosh set replaces Disk 1 of the original Word for the Macintosh disk set.

Contents of original        Contents of Word for Power
Word for Mac disk set       Mac fulfillment disk set
---------------------       -------------------------

         Disk 1                  Disk 1
         Disk 2
         Disk 3
         Disk 4
         Disk 5
         Disk 6
         Disk 7
         Disk 8
         Disk 9
         Disk 10
                                 Disk 11
                                 Disk 12
                                 Disk 13
                                 Disk 14
                                 Disk 15
                                 Disk 16

The following are the disks used when setting up Word 6.0 for the Power Macintosh (certain disks may not be requested, depending on the type of installation you choose), where "68K Word" means Word 6.0 for the Macintosh and "PowerMac" means Word 6.0 for the Power Macintosh fulfillment set.

    Disk Number    Disk Set
    -----------    --------

    Disk 1         68K Word
    Disk 3         68K Word (Disk 2 not requested)
    Disk 4         68K Word
    Disk 5         68K Word
    Disk 6         68K Word
    Disk 7         68K Word
    Disk 8         68K Word
    Disk 9         68K Word
    Disk 10        68K Word
    Disk 11        PowerMac
    Disk 12        PowerMac
    Disk 13        PowerMac
    Disk 14        PowerMac
    Disk 15        PowerMac
    Disk 16        PowerMac

CONTENTS

The following is the text of the letter that accompanies the Word 6.0 for the Power Macintosh fulfillment disks (where step 6 is a documentation error):

Installing Microsoft Word 6.0 for the Power Macintosh

Thank you for upgrading to Word 6.0 for the Power Macintosh.

Word 6.0 for the Power Macintosh will enhance the speed of Word on your Power Macintosh Computers or Macintosh Computers with PowerPC upgrade cards. All previous versions of Word were designed to run on Motorola's 680x0 chips (Macintosh). Word for the Power Macintosh was designed to take advantage of the new PowerPC (Power Macintosh) chip. In order for Word to be accelerated, you must install the Power Macintosh version of Word 6.0.

To update your Word workstation or server installation, you will need your original Word 6.0 for the Macintosh diskettes (numbered Disk 1 through Disk 10) in addition to the Power Macintosh disks in this package (a new Disk 1 and Disks 11-16).

To install Word 6.0 for the Power Macintosh:

  1. Double click on the Microsoft Word Setup icon on your hard disk or the Microsoft Word Setup icon on your original Word 6.0 for the Macintosh Install Disk 1.

  2. Run "Remove All" to remove previously installed components of Word.

  3. After it is through, insert Install Disk 1 of the Power Macintosh disks, labeled "Install Disk 1."

  4. Double click on the Microsoft Word Setup icon.

  5. Select the installation options you desire.

  6. When prompted for disk 2, insert disk 2 from the Macintosh disk set you originally purchased, labeled "Disk 2."

  7. Continue inserting Macintosh disks until you are prompted for Disk #11, and then insert Disk 11 from the Power Macintosh disks, labeled "Power Macintosh Disk 11."

  8. Disks 12 through 16 will also come from the Power Macintosh disk set. After Disk 16, installation should be complete.

You might notice that this Power Macintosh disk set contains Disks 11, 12, 13, 14, 15, and 16 and the original Macintosh disk set ended at Disk #10. This is correct. The supplemental disks contain additional files needed only by the Power Macintosh.

For the United States and Canada:

If you need a replacement set of Word disks, please contact Microsoft Sales Information Center at (800) 426-9400 (in the United States) or (800) 563- 9048 (in Canada). Customers who are deaf or hard of hearing can reach Microsoft text telephone (TT/TDD) services by calling (800) 892-5234 (in the United States) or (905) 568-9641 (in Canada).

If you encounter problems during this installation please contact Microsoft Product Support Services at (206) 635-7200 (in the United States) or (905) 568-3503 (in Canada).

For areas outside the United States and Canada:

If you need a replacement set of Word disks, or if you encounter problems during this installation, please contact your local Microsoft Subsidiary.

Thank you,

The Word Team

Part Number 60143


KBCategory: kbsetup kbdocerr
KBSubcategory:
Additional reference words: 6.0 macword custserve word6
Keywords : kbdocerr kbsetup
Version : 6.0
Platform : MACINTOSH


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Last reviewed: August 4, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.