MOFF: Office Setup Doesn't Remove All Files Using Remove All

Article ID: Q124973

The information in this article applies to:

Microsoft Office for the Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b

SYMPTOMS

When you run the Microsoft Office Setup program in maintenance mode, and you choose the Remove All button to remove all of the Microsoft Office files, some of the files are not removed.

CAUSE

In general, when you run an application's Setup program in maintenance mode, and you choose the Remove All button, a file is not removed if either of the following is true:

The file was not installed by the Setup program
```
    -or-
```
The file was installed by the Setup program, but the file is used by another application.

WORKAROUNDS

To work around this behavior, you can manually delete any Microsoft Office files that are not removed by the Setup program by dragging the files to the trash. This will free up disk space on your hard disk drive.

For a list of the Microsoft Office files that are not removed when you use the Remove All button in maintenance mode of the Setup program, see the "Files Not Removed By Using Remove All" section at the end of this article.

FILES NOT REMOVED BY USING REMOVE ALL

Note that the following list includes only files that Microsoft Office Setup installs. Files that are created when you run an application, such as the Microsoft Word Normal Template (located in the Microsoft Office: Microsoft Word 6: Templates: folder) are also not removed; however these files are not included in the following list. If you have Apple System Software 7.5.2 or greater the Shared Library Manager should not be removed. Version 2.0 or higher of the Shared Library Manager is necessary for AppleTalk to work on System 7.5.2

 System Folder (folder)
   Control Panels (folder)
      ODBC Setup

   Extensions (folder)
      Apple Event Manager
      Microsoft Dialog Library
      Microsoft Find File Library
      Microsoft Mail Library
      Microsoft OLE Automation
      Microsoft OLE Extension
      Microsoft OLE Library
      MTExt
      ObjectSupportLib
      ODBC Configuration Manager
      ODBC Driver Manager
      ODBC SQL Server ADSP Netlib
      ODBC SQL Server Driver
      ODBC SQL Server Setup
      ODBC SQL Server TCP/IP Netlib
      Q+E ODBC foxPro Driver

      Shared Code (folder)
         OLE Client DLL
         OLE Reg DLL
         OLE Server DLL

      Shared Code Manager

      NOTE: Do not delete the Shared Library Manager file if you are
      running version 7.5.2 or later of the Apple System Software.

      Shared Library Manager

      Type Libraries (folder)
         Standard OLE Types
         Standard OLE Types (PowerMac)
         vba en olb
         vba en olb (PowerMac)

   Fonts (folder)
   (Note that none of the fonts installed by Microsoft
    Office are removed.)
      Arial
      Arial Narrow
      Arial Rounded Bold
      Bauhaus 93
      Book Antiqua
      Bookman Old Style
      Bookman Oldstyle bold
      Braggadociao
      Britannic Bold
      Brush script
      Century Gothic
      Century Schoolbook
      Colonna
      Courier new
      Desdemona
      Footlight light
      Impact
      Kino
      Matura Script Capitals
      Mistral
      Monotype Corsiva
      Monotype Sorts
      MS LineDraw
      MT Extra
      Playbill
      Stencil
      Times New Roman
      Vivaldi
      Wide Latin
      Wingdings

   Preferences (folder)
   (Note that none of the preferences files are removed; however, items are
    removed from the Registration Database.)
      Embedding Preferences
      Microsoft Graph Settings (5)
      Office Manager Preferences
      PowerPoint Settings (4)
      PPC Registration Database
      Q+E ODBC FoxPro Driver License
      Registration Database
      Word Settings (6)
      Word Startup Folder (6)

 Microsoft Office (folder)
   Setup (folder)
      Microsoft Office Setup Table

 Microsoft (folder)
   Custom Dictionary
   ODBC SQL Server Help
   Q+E ODBC FoxPro Driver Help

Additional query words: 4.20

Keywords          : kbsetup offmac 
Version           : MACINTOSH:4.2,4.2.1,4.2.1a,4.2.1b
Platform          : MACINTOSH
Issue type        : kbprb