Knowledge Base

PC Win: Saving Changes in Large Mail Message Truncates Message

Article ID: 125256

Article Last Modified on 10/30/2006

Microsoft Mail Client 3.0
Microsoft Mail Client 3.0
Microsoft Mail Client 3.2
Microsoft Mail Client 3.2

This article was previously published under Q125256

SYMPTOMS

In versions 3.0, 3.0b, 3.2, and 3.2a of Microsoft Mail for Windows, if you receive a message larger than 32K, the following message appears:

The message is too large to fit into memory
all at once. Some of it will not be displayed.

When you close the message, you will be prompted to save changes. If you choose Yes, the message will be truncated. Also, if there are references to attachments in the message, they may be lost if they fall beyond the 32K boundary.

CAUSE

The Windows Mail client has a maximum display size of 32K. MS-DOS Mail clients and Mail gateways can send messages that exceed this limit.

RESOLUTION

To prevent truncation of the message, choose No when prompted to save changes. To read the entire message, choose Save As from the File menu to save the message to your hard disk drive. You can then open the saved message in a text editor and view its entire text.

MORE INFORMATION

If you make any changes to a message, you are prompted to save your changes when you close the message:

Do you want to save changes to <message subject> in '<current folder>'?

Choosing Yes will truncate large messages. The next time you open the message, you won't see the warning message. You will no longer be able to print or save the entire message.

Additional query words: 3.00 3.00b 3.20 3.20a

Keywords: KB125256