Knowledge Base

Err Msg: Cannot Find NETAPI.DLL; Cannot Find PMSPL.DLL

Article ID: 125323

Article Last Modified on 5/6/2003


APPLIES TO


This article was previously published under Q125323

SYMPTOMS

When you start Windows with Network Client version 3.0 for MS-DOS, the following error message appears:
File Error
Cannot find NETAPI.DLL
When you choose Close, the following appears:
File Error
Cannot find PMSPL.DLL

CAUSE

This problem occurs in one of the following situations:
  1. If LAN Manager version 2.0 Enhanced driver (LANMAN.DRV) is installed as the network driver in Windows version 3.1 Setup.
  2. If LAN Manager version 2.1 Enhanced driver (LANMAN21.DRV) is installed as the network driver in Windows version 3.1 Setup and the network is currently running. If the network is not running when Windows starts, the network driver for "Microsoft Network (or 100% compatible)" (MSNET.DRV) is installed. However, Windows version 3.1 Setup displays that LAN Manager version 2.1 Enhanced driver is installed.

RESOLUTION

To correct this problem:
  1. Start Windows Setup (either from the Main group in Windows or from the WINDOWS directory in MS-DOS).
  2. Change the network to "Microsoft Network (or 100% compatible)."
  3. Restart Windows.

Additional query words: prodlm prodnt 3.11 3.10 win3x

Keywords: KB125323