CONN: Messages Stop Moving Between AppleTalk and PC Mail
Article ID: 125330
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Connection Gateway 3.2
- Microsoft Mail for AppleTalk Networks 3.2
This article was previously published under Q125330
SYMPTOMS
Messages stop moving through the Mail Connection gateway from Microsoft
Mail for AppleTalk Networks to Microsoft Mail for PC Networks. The messages
begin to queue up; however, the log file does not show new mail being
picked up.
CAUSE
This problem may be caused by a stuck or corrupted message in the Microsoft
Mail Data file on the Microsoft Mail for AppleTalk Networks server.
RESOLUTION
Remove the stuck messages using the Mail Network Administrator. From the
Admin menu, choose Queued Mail. View the list by date and delete the oldest
message.
NOTE: The "View by Date" option is only available with the Mail Network
Administrator included with version 3.1d of Microsoft Mail for AppleTalk
Networks. If you are using Mail 3.1, 3.1a, 3.1b, or 3.1c, you may have to
delete all messages queued because the messages are sorted in the list by
size only and it is difficult to ascertain which message is the oldest.
Additional query words: 1.00
Keywords: KB125330