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PC Win: Err Msg: MMFCLEAN.EXE Has Stopped Responding...

Article ID: 125489

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q125489

SYMPTOMS

If you run MMFCLEAN.EXE, the system you are running it on can lock up or hang. You will also receive the following error message:
MMFCLEAN.EXE has stopped responding to the system.

CAUSE

In the first step of the MMFCLEAN.EXE procedure, it creates a TEMP file (~mmf.tmp), which is a copy of the MMF file that it is attempting to clean. If the program is halted in any way, the TEMP MMF will not get deleted. Trying to run MMFCLEAN.EXE again may cause the system to lock up or hang.

RESOLUTION

The resolution is to delete the offending TEMP files from the MAILDATA\MMF directory, and MMFCLEAN should work.

NOTE: Insufficient disk space on the postoffice can also cause the system to lock-up or hang without warning or error message.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

117693 PC Adm: Microsoft Mail MMFCLEAN.EXE Utility

You can find MMFUTIL.EXE, a self-extracting file, on the following services:

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services


Additional query words: 3.20

Keywords: KB125489


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