Knowledge Base

Print Manager Network Error with MS Network Client for MS-DOS

Article ID: 125498

Article Last Modified on 10/16/1999

Microsoft Network Client 3.1
Microsoft Windows 3.1 Standard Edition
Microsoft Windows 3.11 Standard Edition

This article was previously published under Q125498

SYMPTOMS

When you use Microsoft Network Client for MS-DOS with Microsoft Windows:

The Microsoft Windows Print Manager network print queue status line displays:
NETWORK ERROR
Print jobs do not appear in the network print queue.
Choosing Selected Net Queues from the Print Manager View menu results in the following error message:
A general network error has occurred. Try Again.

When you select OK, the print job dialog box appears.

CAUSE

WORKAROUND

To work around these problems:

Run Print Manager
From the Options menu choose Network Settings.
Disable Update Network Display.

The queue status changes to IDLE. An incorrect message appears at the
top of the screen telling you that the printer is printing regardless of
the real status of the printer. However, print jobs should now appear in
the queue.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Network Client for MS-DOS, version 3.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt 3.50 3.11 3.10 win3x printman

Keywords: KB125498