Knowledge Base

Access Denied Error When Changing Expired Domain Password

Article ID: 125575

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q125575

SYMPTOMS

When you attempt to change your expired domain password from a client workstation, the Access Denied error message appears.

CAUSE

This problem occurs when "Users Must Log On In Order To Change Password" is selected in the User Manager for Domains Account Policy dialog box.

The default Windows NT Server configuration does not have "User Must Log On In Order To Change Password" selected.

RESOLUTION

A system administrator must modify the user account for the person receiving the Access Denied error message by either:

  • Assigning a new password.

    -or-
  • Clearing the "User must log on in order to change password" check box.

Additional query words: prodnt logon log on

Keywords: kbnetwork KB125575