Knowledge Base

WD6x: Return Address Prints Too Far to the Right on Deskwriter

Article ID: 125578

Article Last Modified on 7/13/2007

Microsoft Word 6.0 for Macintosh
Microsoft Word 6.01 for Macintosh
Microsoft Word 6.01 for Macintosh

This article was previously published under Q125578

SYMPTOMS

When you print an envelope using the Hewlett-Packard DeskWriter printer driver version 6.0, Microsoft Word may print the return address too far from the left edge of the envelope.

NOTE: This problem occurs when you print envelopes on either the DeskWriter 520 or the DeskWriter 560c.

The return address prints 0.75 inch from the left edge and 0.38 inch from the top of the envelope.

Changing the Return Address position in the Envelope Options dialog box may not have an effect on where the return address prints.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

With most printer drivers, you can alter where the return address prints. To change the return address position, follow these steps:

On the Tools menu, click Envelopes And Labels.
On the Envelopes tab, click Options.
Under Return Address, change the From Left and From Top settings, and then click OK.

The DeskWriter printer driver is manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbenvelope kblayout kbprb kbprint KB125578