Knowledge Base

Truncated Text Around Absolute Positioned Object with DeskJet

Article ID: 126113

Article Last Modified on 9/26/2003

Microsoft Works 3.0 Standard Edition
Microsoft Works 3.0a
Microsoft Works 3.0b

This article was previously published under Q126113

SYMPTOMS

A document containing an Absolute Positioned Object (APO), with text on at least one edge of the object, may have truncated or missing text when you use the Hewlett-Packard (HP) DeskJet 500 series driver, versions 4.0, 4.1, and 5.0.

RESOLUTION

When the printer setup is set to Automatic and there is text around an APO, the print job may have missing text around the edge of the APO or parts of the letters may be missing, depending on the video driver.

To correct the problem, try one or both of the methods below:

Method 1

From the File menu, choose Printer Setup.
Select the printer and choose Setup.
Change the Printout option from Automatic to Black Text or Color Graphics.

Method 2

Change the video driver to VGA. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

MORE INFORMATION

For information about other problems when printing to the HP DeskJet 5.0 driver, query on the following articles in the Microsoft Knowledge Base:

126336 Works 3.0: Problems Printing to HP DeskJet Drivers 4.x and 5.x

126763 Works: GP Fault Printing Charts with DeskJet 5.0 Driver

Additional query words: w_works delete partial lower lost gap gaps blank

Keywords: kbprint kbprb KB126113