Knowledge Base

Problems Saving a Text File From Lotus 123 for Windows Running

Article ID: 126135

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q126135

SYMPTOMS

When you attempt to save a file as text only from Lotus 123 for Windows version 4.0 or 5.0 under Windows NT, the following error appears:
Unable to access output device
This error also occurs when you print from Lotus 123 for MS-DOS using the backslash key (/) instead of using the Windows menus to print.

CAUSE

Lotus 123 exports text and prints through a the WINGEN.DRV driver. This driver was developed by Lotus to work with Windows and does not work with Windows NT.

RESOLUTION

To work around this problem, print to file using the Generic Text Only driver included in Windows NT 3.51 or 4.00.

Additional query words: prodnt 1-2-3 spreadsheet spread sheet

Keywords: KB126135


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